Yes, we are shipping now! We ship to the US, Canada and select foreign countries from San Antonio, Texas, USA. Our business hours are from 9 a.m. - 5 p.m. Central Standard time Monday - Friday (GMT -6). We don't ship or answer the phone on USPS holidays or weekends.
If you are not in the US and you are not able to get shipping rates then we either have a $199 minimum order on your region or we are not currently shipping directly to your country. If this is the case we recommend sending the items to a freight forwarder in the US and then have the freight forwarder ship the items to you. We wholeheartedly apologize for the inconvenience but there is no other way to get items to you currently. Shipping internationally is tricky right now. And tricky is putting it nicely.
If you are in the US we reserve the right to change your shipping method (speed and/or carrier) without your prior approval. This is intended to decrease delivery time and/or increase delivery reliability. We will bear all additional cost, if any, to do so. Also, there is no guarantee of delivery times whatsoever other than overnight domestic US deliveries ordered before our cutoff time on a business day. What you see in the shopping cart is an estimate of delivery time only and nothing more.
|International Shipping Methods Transit time Cost|
|FedEx Priority International 1-3 Days High|
|FedEx International Economy 2-5 Days High|
|USPS Priority Mail International 5-14 Days Medium|
|USPS 1st Class International 7-60 Days* Low|
*Please note that these are only estimates on time frames based on business days. There is no guarantee that these time frames will be met. This is just to be used as a rough guide to help you decide which shipping option works best for you.
International Duties and Taxes: All foreign taxes (VAT, GST, etc.), FedEx brokerage fees (if applicable) and Import Duties will be paid by the customer. These charges are not and cannot be collected by Dieselgeek.com but are billed upon delivery by FedEx. By purchasing through Dieselgeek.com you agree to the timely payment of these charges.
For UK Customers: Effective January 1st, 2021, the UK government requires that all foreign sellers register with the UK government to start collecting VAT on orders on all purchases below 135 Pounds Sterling (~$186 USD). We do not currently have the human resources for collecting and remitting sales tax to a foreign government. We recommend Googling "Freight forwarder Miami" to find a freight forwarder to send your orders to. You can just order from us online and specify the freight forwarder as the destination address. The forwarder can then post them to you.
For EU Customers: Effective July 1st, 2021, the EU requires that all foreign sellers register with the EU government to start collecting VAT on orders on all purchases below 150 Euros (~$170 USD). We do not currently have the human resources for collecting and remitting sales tax to your government taxing body. We recommend Googling "Freight forwarder Miami" to find a freight forwarder to send your orders to. You can just order from us online and specify the freight forwarder as the destination address. The forwarder can then post them to you.
For South American Customers: There are many freight forwarders in Miami, Florida that can help you reduce your overall shipping and Customs expenses. We do ship direct to some South American countries.
Address accuracy: We get every flavor of incorrect addresses which we then have to research and correct. This eats up a lot of time and is even the reason we have removed many countries from our list of where we can ship. Please provide us with an address that any normal person can actually find in Google Maps. Don't abbreviate your address. Words and letters in electronic form are dirt cheap. Please don't skimp on detail. Give us an address that is precisely what is on your electric bill or one you might give your mother (or close friend) to make sure she can find you if she were travelling from a far off country. As if she has never been to visit you in your country, ever.
Order deadlines for same day shipping: Our cutoff time for same day FedEx shipping is 3:00 p.m. Central Standard Time (GMT -6) Monday through Friday. We have our last USPS pickup at 3:30 CST. We always do our best to ship as quickly as possible but sometimes circumstances prevent this hence we do not guarantee same day shipping. Generally though, if you order by 3:00 CST the package will go out that day. We really don't like to have paid-for stuff hanging around so we try our best to get packages out the door. It makes life easier for everybody.
Domestic Shipping Delivery Times: For shipments within the United States our shipping options are FedEx or USPS. FedEx Ground or Home Delivery takes only 1 to 4 business days for delivery. See transit time map below from FedEx. USPS takes from 1 to 4 days for delivery depending on how far away from Texas you are. Please note that Saturday and Sunday do not count as shipping days for FedEx Express or FedEx Ground while USPS and FedEx Home Delivery both deliver on Saturdays. If you need Saturday delivery with FedEx Express you must email us at firstname.lastname@example.org or call 210 852 4819. There is a $17 surcharge for domestic FedEx Express service delivering on Saturday. Also, some areas are not eligible for Saturday FedEx Express deliveries.
Service Failures Policy (4/4/2020)
Because of the Coronavirus Pandemic we will not guarantee any shipping times whatsoever whether domestic USA-bound or international.. As of April 4, 2020 we have seen some countries closing their borders and/or holding mail in quarantine.
FedEx Ground and Home Delivery Map: